Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your delivery options and timeframes?
We offer nationwide shipping with standard delivery typically taking 3-7 business days. For larger furniture items, our specialized white-glove delivery team will contact you to schedule a specific time slot.
What is your return policy for furniture?
We offer a 30-day return policy for most items. Furniture must be in its original packaging and unassembled condition to qualify for a full refund, minus any shipping fees.
Do you offer assembly services?
Yes, we provide professional assembly services for an additional fee. You can select the 'Expert Assembly' option at checkout for eligible products like bed frames, wardrobes, and dining tables.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options such as Affirm or Klarna for larger purchases.
Do your products come with a warranty?
All Decofurn products come with a standard 1-year manufacturer's warranty covering defects in materials and workmanship under normal household use.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.